Payment Policy – Rokomimart.com

Effective Date: October 20, 2025
Website: https://rokomimart.com

🛍️ Overview

At Rokomimart, we ensure secure, easy, and transparent payment options to provide a smooth and hassle-free shopping experience for our customers.

💳 Accepted Payment Methods

We currently accept the following payment methods:

  • Cash on Delivery (COD) – Pay in cash upon receiving your order.
  • Bkash – Mobile payment via Bkash account.
  • Nagad – Mobile payment via Nagad account.

All transactions are securely processed, ensuring that your financial information is fully protected.

🔒 Payment Security

We use secure payment systems and encryption technology to ensure that your personal and financial information remains completely safe.
No sensitive payment data is stored on our servers.

📝 Payment Terms

  1. Orders are considered confirmed only after successful payment (or confirmation for COD).
  2. For COD orders, please ensure the exact payment amount is ready at the time of delivery.
  3. For Bkash or Nagad payments, the transaction must be completed and verified to process your order successfully.

💰 Refunds & Failed Payments

  • If a payment fails or is canceled, the order will not be processed.
  • Refunds for prepaid orders are handled according to our Refund & Returns Policy and are processed within 7–10 business days.

📞 Contact Us

For any questions or concerns regarding payments, please contact us:
📧 Email: [email protected]
📞 Phone: +8801942791534